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Delete my account

Last updated: October 5, 2026

This page explains how to request deletion of your Finly account (the personal finance app by Wealthia S.A.S.) and all the data linked to it. You can do it at any time, without giving a reason. It’s your right to delete, as described in our Privacy Policy.

Option 1: in the app

The fastest way is from the app itself:

  1. Open Finly and sign in.
  2. Go to Profile (bottom-right icon).
  3. Scroll down to the “Danger zone” section.
  4. Tap “Delete my account” and confirm.

Your account and all the data linked to it are deleted right away, and it can’t be undone.

Option 2: by email (if you can’t get into the app)

If you can’t access your account, email contacto@usefinly.app from the address linked to your Finly account, with the subject “Delete my account”. We handle the request within 7 business days and email you once it’s done.

What gets deleted

When you delete your account, we permanently erase:

  • Your profile (name, email, preferences).
  • Your sign-in credentials (encrypted password, links to Sign in with Google and Sign in with Apple).
  • All your transactions (income, expenses, notes, custom categories).
  • Your budgets, goals and reminders.
  • The shared groups you owned (the other members lose access).
  • Your usage history stored in our database.
  • Your push notification token (you stop getting alerts).

What we keep, and for how long

For legal, accounting and fraud-prevention reasons, we keep for a limited time:

  • Subscription billing records: up to 7 years, for tax purposes. They hold the billing email and payment details, and none of your transactions.
  • Anonymous technical logs: up to 90 days, for security audits. After deletion they aren’t linked to you.
  • Encrypted backups and uploaded files (such as PDF bank statements): up to 30 days.
  • Usage events in PostHog and error reports in Sentry: follow those services’ retention periods. If you want them deleted too, ask at contacto@usefinly.app.

Active subscriptions

Deleting your Finly account does not automatically cancel your subscription on Google Play or the App Store. If you have an active subscription, cancel it separately:

  • Android: Google Play > Profile > Payments & subscriptions > Subscriptions > Finly > Cancel.
  • iPhone: Settings > [your name] > Subscriptions > Finly > Cancel.

Contact

Questions about the process? Email contacto@usefinly.app.